At Trusted Pet Business, our first priority is to deliver the highest quality service to our customers. We are committed to making your experience with us the very best it can be. We recognize that a reputation for excellence must be earned every day; as a result, we have created and implemented our Trusted Pet Business Promise:
Our pledge is to be available to our customers. Our goal is to have you talk to a person instead of a voice recording as often as possible.
We assure that you will speak directly with an team member, who will identify themselves and courteously assist you in reaching the person you are calling.
We will return your phone calls and emails promptly, no later than by 5:00 p.m. the next business day, but often much sooner.
Our employees go through universal trainings and ongoing education to ensure that more than one person may assist with and respond to your inquiry on any given issue.
We are committed to listening to your goals and objectives and responding to your needs in order to best fulfill your companies return on investment.
We will provide you with appropriate recommendations based upon you and your pets needs.
From start to finish, our staff is ready and available to provide assistance with finding a local business near your location.
Everyone at Trusted Pet Business is committed to delivering the very best in service and value. We will continue to train everyone in our firm to deliver excellent, informative and timely service.